Server - Leinenkugel's

8 months ago
Job ID
2016-2917
US-MO-Kansas City
Venue Name
Leinenkugel's Beer Garden KC
Type
Regular Part-Time

Overview

Leinenkugel's Kansas City embraces the bold spirit of pride, celebration, authenticity, and community of the North Woods of Wisconsin. Born from a six generation family culture, the beer, and now restaurant, showcase the finest in ingredients and hospitality. The venue features a large central bar with cold beer storage located directly behind the back bar, providing the freshest beer possible to every guest. The restaurant also includes a 1,000 square foot outdoor beer garden with fireplace, a large dining room with communal seating, and a small raised lounge area, "The Porch," for a more social dining experience. Large, glass garage doors at both ends of the restaurant, will allow guests to flow freely to the beer garden, experience the energy of Kansas City Live! and be connected to the urban scene in downtown Kansas City.

 

In addition to offering the Leinenkugel's family of beers on tap, Leinenkugel's Kansas City will feature rotating local and regional craft beers. While extensive, the menu will focus on occasions with beer and honoring Wisconsin and Midwest traditions.  Specialty cocktails, featuring the Leinie brands, will anchor an eclectic bar offering with diverse selections of spirits and wine. Leinenkugel's Kansas City is the perfect place to celebrate, socialize, or just relax with great food and great beer. Join us out here!

 

 

We are looking for an experienced and professional individual to help round out our team of experts as a Server, responsible for taking our guests' food and beverage orders and serving all orders to the guests in the restaurant and cocktail area in a timely matter. 

Responsibilities

Includes, but not limited to:

  • Greet all guests and take beverage and food orders in a prompt and professional manner.
  • Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
  • Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction. 
  • Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system. 
  • Communicate with guests clearly, patiently and with good humor. 
  • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items. 
  • Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
  • Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
  • Must be able to complete all side work assigned.
  • Accurately account for all sales and payments from the guest. 
  • Alert Management of any service and/or safety issues.  Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Qualifications

At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.  Must meet state legal age requirements.  Must speak fluent English, other languages preferred.

 

Other:

  • Must be courteous, pleasant, and good natured. 
  • Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.

This job requires the ability to perform the following:

  • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).

  • Must be able to efficiently and safely stand and move about the entire facility during each shift.

  • Bending, stooping, kneeling, lifting.

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