• Host - Leinenkugel's

    Posted Date 4 days ago(11/13/2018 10:44 AM)
    Job ID
    2016-2916
    Location
    US-MO-Kansas City
    Venue Name
    Leinenkugel's Beer Garden KC
    Type
    Regular Part-Time
  • Overview

    Leinenkugel's Kansas City embraces the bold spirit of pride, celebration, authenticity, and community of the North Woods of Wisconsin. Born from a six generation family culture, the beer, and now restaurant, showcase the finest in ingredients and hospitality. The venue features a large central bar with cold beer storage located directly behind the back bar, providing the freshest beer possible to every guest. The restaurant also includes a 1,000 square foot outdoor beer garden with fireplace, a large dining room with communal seating, and a small raised lounge area, "The Porch," for a more social dining experience. Large, glass garage doors at both ends of the restaurant, will allow guests to flow freely to the beer garden, experience the energy of Kansas City Live! and be connected to the urban scene in downtown Kansas City.

     

    In addition to offering the Leinenkugel's family of beers on tap, Leinenkugel's Kansas City will feature rotating local and regional craft beers. While extensive, the menu will focus on occasions with beer and honoring Wisconsin and Midwest traditions.  Specialty cocktails, featuring the Leinie brands, will anchor an eclectic bar offering with diverse selections of spirits and wine. Leinenkugel's Kansas City is the perfect place to celebrate, socialize, or just relax with great food and great beer. Join us out here!

     

     

    We are looking for an energetic and professional person to become a Host/Hostess who will provide our guests with an initial welcome to our venue whether greeting and seating them in person or speaking to them over the phone. 

    Responsibilities

    Includes, but not limited to:

     

    • Answers the phones and taking messages/reservations.
    • Maintaining an accurate wait when necessary.
    • Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
    • Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
    • Communicate effectively with all guests.
    • Communicate problems to management immediately.
    • Coordinate seating arrangements to provide fast and courteous service to guests.
    • Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
    • Anticipate needs of scheduled special parties.

    Qualifications

    At least one year of experience with customer service and/or hosting.  Must speak fluent English, other languages preferred.

     

    Job requires ability to perform the following:

    • Strong ability to provide attention to detail.
    • Carrying or lifting items weighing up to 50 pounds.
    • Handling objects (including food and utensils), products, speaking over and operating phones.
    • Standing, bending, stooping, and kneeling.
    • Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

     

    Other:

    • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
    • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
    • Must be able to read, review and understand seating charts.
    • Basic mathematical skills are used frequently.     
    • May be required to work nights, weekends, and/or holidays.

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