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Host - Cleaver & Cork KC

Host - Cleaver & Cork KC

Job ID 
2015-2493
Location 
US-MO-Kansas City
Venue Name 
Cleaver & Cork KC
Type 
Regular Part-Time
Posted Date 
1/27/2015

More information about this job:

Overview:

 A gourmet butcher-driven Gastro-pub, featuring mid-western influenced offerings with fresh, seasonal and local ingredients.  The menus, developed by chef, Alex Pope, showcase classic yet bold ingredients meant to accent the highest quality meats and seafood available as well as cleverly curated cocktail and wine lists.  The space celebrates  timeless comfort using natural materials and colors while maintaining a subtle, metropolitan feel.  Cleaver & Cork is soon to become downtown Kansas City’s choice for a truly distinctive culinary and cocktail experience.

 

 

We are looking for an energetic and professional person to become a Host/Hostess who will provide our guests with an initial welcome to our venue whether greeting and seating them in person or speaking to them over the phone. 

 

Responsibilities:

Includes, but not limited to:

 

  • Answers the phones and taking messages/reservations.
  • Maintaining an accurate wait when necessary.
  • Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
  • Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
  • Communicate effectively with all guests.
  • Communicate problems to management immediately.
  • Coordinate seating arrangements to provide fast and courteous service to guests.
  • Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
  • Anticipate needs of scheduled special parties

Qualifications:

At least one year of experience with customer service and/or hosting.  Must speak fluent English, other languages preferred.

 

Job requires ability to perform the following:

  • Strong ability to provide attention to detail.
  • Carrying or lifting items weighing up to 50 pounds.
  • Handling objects (including food and utensils), products, speaking over and operating phones.
  • Standing, bending, stooping, and kneeling.
  • Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

 

Other:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
  • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
  • Must be able to read, review and understand seating charts.
  • Basic mathematical skills are used frequently.     
  • May be required to work nights, weekends, and/or holidays.